Headquarters: San Francisco
URL: https://tidio.com
Location: North America (West Coast of Canada/the US is preferred)
Form of employment: Contract of employment or B2B contract (self-employed)
Salary: $70k ($140k OTE)
We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.
Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!
A few facts about us:
- We were voted #10 on G2’s Top Customer Service Products and #4 Top EMEA Software Companies for 2023. We currently rate at 4.7/5 in both Shopify and G2.
- Every month, our widget is viewed by 510 million unique users, which is 6.2% of the global population,
- The new Tidio AI feature answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! 🚀🤖
- We currently hire over 180 fantastic people,
- In 2022 we secured $25 mln in a Series B Investment round (read 👉TechCrunch’s article to learn more).
We are expanding our global presence and hiring the next Account Executive. By joining Tidio you will become a crucial member of our 5 – people, international team and have an impact on shaping the future of the sales area in the company.
As a B2B SaaS Account Executive, you will:
- Build a pipeline of opportunities from our inbound leads and cover the full sales cycle
- Close deals with a focus on the net revenue added each month
- Serve North America-based clients and be able to cover the PDT/MST zone (8 AM to 4 PM)
- Generate new revenue through inbound opportunities and explore outbound in the future
- Negotiate contracts with clients
- Manage upsells in collaboration with the customer success managers
- Report on the results of your work
- Create relationships with our top clients and new sign-ups
- Collect strategic feedback and share it internally
- Create impactful email and outreach campaigns for your book of business.
You are the perfect fit if you:
- have professional experience of 2 years in a SaaS Account Executive role
- have at least 2 years of professional experience in selling to US-based clients ($5k-20k ARR)
- have native or close to native English skills ( a high level proficiency)
- are able to cover the PDT/MST zone (8 AM to 4 PM)
- have experience in working in medium to large sales teams
- ability to build mutually beneficial relationships
- experience with Hubspot, Totango, Gong or a similar platform
- ability to build processes and explore opportunities
We would like to offer you:
- Possibility to work 100% remotely
- An opportunity to develop together with the ambitious team and have an impact on shaping the future of this area in the company.
- Work with an experienced team that continually shares knowledge and is not afraid of testing new solutions.
- Great development opportunities – company-supported courses or conferences.
- Flexible working time – an optimum work-life balance is important!
- 26 days off guaranteed in a year.
- Sport & wellness benefit or financial equivalent;
- Private medical care or financial equivalent;
- Mental well-being program – individual therapy sessions and resources for employees.
- Free access to one of the most popular e-book/audiobook services.
- Regular social events (company-wide offsites, team events),
- Discounts on Apple products.
What happens when you send your resume?
- We will study your CV – if it meets our expectations, you will be asked to record a 1-minute video answering a question: “Why are you the best candidate for this position?”
- Online interview with a Recruiter
- Work sample – to get to know your skills better in a more practical way
- Final interview – virtual meeting with our Chief Customer Officer
- Offer and fireworks!
Don’t hesitate and apply right away!
Diversity Statement
One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.
